When buying a baby parrot from Jungle Birds Farm we guarantee that there are no symptoms of disease or parasites at the time of sale and that our birds are completely healthy. When a customer purchases a bird(s) from us, our customers are given 48hrs upon pickup or delivery for a health guarantee on bird(s) that are weaned. Customer has 48hrs to take the bird(s) to an avian veterinarian upon their choice. If an avian veterinarian states that the bird is not healthy for sale, paperwork must be provided to Jungle Birds Farm within 24 hours of exam for exchange or full refund of the bird(s) decision is up to Jungle Birds Farm. If customer does not take bird(s) to an avian veterinarian within 48hrs there are no guarantees and there will be no refunds/exchanges on bird(s).